Our Team

The earliest industry experiences can be tracked back to early in 2004. Our core members have more than 14 years’ rich experience in online game currency trading industry. We know better about our clients, in the past more than 10 years experiences, we realize deeply about the service satisfaction requirements and personalized demands. In this way, we found iGameGold, with its purpose to provide 100% satisfaction and more game value for our clients.

Before iGameGold was born, our core members were mainly working in the top virtual goods trading severing companies and game companies with the main business scope in North American and European countries. Besides that, we also have a great deal of experience in e-commerce operation, marketing, delivering, customer service, and supply chain management. 

Hereby we commit that all reasonable requirements will be satisfied comprehensively.

Currently our main business locations are in North American and European countries, and we will keep expanding the service to worldwide.

Based on the above points, for all the available products we offered, we sincerely invite you to come and have an experience.

 

Our Products

Our requirements for all the products we served are same: either do our job extremely well or not.  Before launching online, iGameGold conducts rigorous assessments of product-related services and detailed market research to ensure that our products and services are differentiated and industry-leading.

This is also the direct reason why iGameGold's current product and service offered are refined.

Also based on the above points, we cordially invite every client to have an experience about our  online products and services.

In the future, we will also gradually expand our products and services to the in-game currencies, accounts, equipment, props, training and prepaid cards, CDKeys etc of mainly popular games in the world.

 

Our Service Commitment

iGameGold firmly believes that dissatisfaction from every single customer will bring many dissatisfied customers, 100% customer satisfaction is the cornerstone of our survival and development.

Therefore, we are committed to the following points for products and services that are already online:

1. Safety Guaranteed

Based on the strict screening of the supply chain, we promise that our products sources are 100% legal. We will never purchase gold coins, accounts and equipment that are illegally sourced such as black credit cards, hacking, fraud and so on.

Of course, as we all know, due to some games developers' operating strategy,  they will  block or take extremely actions for those transaction, resulting the loss of both customers and iGameGold. Even our sources is  legitimate, and the  proceed   is based on voluntary transactions. for such Operator behaviors, iGameGold can not control, but for customers, we are committed to be responsible under the conditions of limited additional service charges.

2. Price guaranteed

We promise that the prices of our online products will be lower than the major game transaction service providers. we will provide our customers with competitively products with lower margins to gain the customers' long term support they need exactly.

However,please notice that low-price promises are not  involving the service providers which already suspended their business. If you find that our prices do not meet our promise,please send us a message and iGameGold will respond quickly.

3. Delivery speed guaranteed

We promise that all game products will be delivered within the promised time, based on the sufficient stock from the supply chain and the near-perverted requirements for basic services. Of course,  we need to clear out possible payment audits, customer order delivery information errors, and multiple contacts without response will not included.

4. Refund guarantee

iGameGold commit that submitting a refund request at any time is available prior to order delivery, and we will respond promptly. Reasons for refunding may be due to third party payment processing time.

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Camel Entertainment Co., Limited

RM1501-C1 Grand Millennium Plaze (Lower Block), 181 Queen’s Road Central, Hong Kong.

Email:[email protected]

If you have experienced our service and found out we’ve done it,  please recommend our site to more friends and partners.

Your iGameGold Team