Order status: "Delivered", but I did not receive anything?
Gold, Kamas and Credits (virtual currency):
- Please wait up to 60 minutes if the product is yet to arrive. Sometimes there is a certain amount of time between the sending and receiving of a product.
- Restart the game if necessary. Sometimes, the updated account status is not displayed right away.
Keys:
- Please make sure that you have checked the email account with which you registered at iGameGold.
- Please check your spam folder as well to ensure that the email did not accidently end up there.